Account Director – Fahlgren Mortine

The Account Director provides leadership for assigned accounts and is responsible for client relationships, projects and deliverables. This individual will primarily support the agency’s relationship with a Fortune 500 global technology and engineering company.

•       Accountable to maintain and grow assigned client relationship(s)
•       Establishes and grows relationships with client’s senior management team members
•       Manages internal team activity to ensure timely delivery of products and services to accounts
•       Effectively communicates client issues with appropriate agency partners
•       Seeks out new opportunities within existing clients; accountable to participate in and support agency new business; actively participates in agency new business efforts; may be a member of the new business pitch team
•       Monitors trends to deliver clients the best integrated marketing and communications results
•       Ensures customer satisfaction and financial performance management on assigned accounts
•       Collaborates with senior team leaders and others to bring best solutions and expertise to the client, and to develop relationships and strategies to grow the client’s business with the firm
•       Builds positive relationships with and acts as a liaison between colleagues, clients and the media
•       Supports the organization by adhering to consistent standards for client financial performance, including timely input on projected work, billing, and other administrative duties

•       10 or more years of marketing and communications experience; preferably working in an agency setting
•       Results-based experience in business-to-business (B2B) marketing and communications
•       Track record of successful integrated campaign management including support of trade shows and events
•       Must have strong analytical and strategic skills
•       Excellent presentation skills
•       Strong Microsoft office skills
•       Experience leading account and/or project teams
•       Experience with organic growth of accounts or projects
•       Experience managing multiple projects and prioritizing
•       Ability to manage conflicts and difficult situations
•       Extremely organized and detail-oriented
•       BA/BS in related fields

To apply, please submit your cover letter, resume and salary requirements for this position here:

Please, no phone calls. Relocation assistance will not be provided.

Fahlgren Mortine is an Equal Opportunity Employer.

Public Relations Society of America, Greater Cleveland Chapter