Communications Coordinator – Bright Beginnings

The Communications Coordinator position is now posted to the ESC’s employment opportunities software, APPLITRAK, under

Job ID 1387, at:  Bright Beginnings encourages qualified candidates to apply at this site.


Develops, implements, and evaluates the efficiency of the overall Community Engagement Plan(s). Works with communications staff at the Ohio Department of Health (ODH) and the Ohio Department of Developmental Disabilities (DODD) to develop communication strategies consistent with department goals and requirements. This includes developing messaging strategies, creating informational resources and newsletters, managing web content and social media accounts, and providing oversight to communication contractors. Partners with the Marketing and Outreach Coordinator in working with staff and subcontracted agencies in implementation of the Community Engagement Plan(s). Partners with other groups providing prenatal to three services and develops strategies to increase collaborations.  Conducts presentation to statewide groups and to groups in the northeast region.  Oversees the revision, maintenance, and distribution of the statewide community resource directory.

Level of Work

Work is diverse with multiple duties that require the application of a variety of procedures and policies. May monitor budget activity, but has no responsibility for the budget. Work requires the use of judgment and interpretation of rules, policies, and procedures. Recommendations to work procedures, policies, and practices are made as needed.

Job Dimensions

The Communications Coordinator jointly supervises the Communications and Outreach Assistant, and has oversight with communication contractors.

Essential Job Functions


Primary Responsibilities

(Listed in order of priority, from most important to least important)

% of Time Spent
1.     Develops and executes a statewide Community Engagement/Outreach Plan. Analyzes data, and prepares reports as needed, including the annual report. 25%
2.     Works with communications staff at ODH and DODD to develop communications strategies consistent with department goals and requirements.  Creates overall messaging strategies and manages website and social media content accounts 15%
3.     Develops and conducts presentations to target audiences including physicians, medical professionals, legislators, parents, and community partners to spread awareness, generate referrals, and cultivate relationships. 15%
4.     Develops communications to referral sources and/or providers. 15%
5.     Works with and provides oversight to communication contractors to develop and implement communication strategies. 10%
6.     Oversees the revision, maintenance, and distribution of the statewide community resource directory. 10%
7.     Partners with organizations serving the prenatal to three population to identify needs and collaborate on communications and outreach strategies.  Participates on meetings throughout the region and state. 10%


Working Conditions

Nature of work requires an ability to operate a computer and standard business office equipment, and to position self and move about in order to access work materials and office machinery. Requires ability to identify, communicate and exchange information, collect, compile and prepare work documents, and set-up and maintain work files. Must have ability to occasionally move up to 35 lbs.

Nature of work also requires regional travel by personal automobile for errands or meetings as needed. Occasional evening and weekend hours required for program activities and professional development.

Education/License Requirements

Bachelor’s degree in related field.
Valid Ohio Driver’s License and appropriate insurance coverage.

Experience Requirements (Skills, Knowledge and Abilities)

1.     Minimum three years public relations, marketing, and/or branding work experience.
2.     Intermediate skill level in Microsoft Office applications (i.e. word processing, electronic spreadsheets, databases, and presentation software), email applications, social media platforms, and internet usage. Advanced skill level preferred.
3.     Experience with Adobe Creative Cloud and e-mail marketing software preferred.
4.     Minimum of two years of experience working in Early Childhood or Human Services preferred.
5.     Team building skills; organizational and staff development skills.
6.     Ability to resolve moderately complex problems.
7.     Ability to read, write and interpret reports and business correspondence for a diverse audience.
8.     Ability to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines.
9.     Ability to manipulate and analyze data.
10.  Ability to manage multiple tasks and assignments.
11.  Ability to demonstrate a high attention to detail and good follow-up skills. Must be self-motivated, proactive and solution focused.
12.  Ability to express self effectively and concisely, both verbally and in writing.
13.  Ability to tactfully and effectively deal with public and staff in a personable and professional manner.


This job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Bright Beginnings. Since no job description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the jobholder’s responsibility.

I have read this job description and discussed it with my supervisor.

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Employee                                                                    Date

Public Relations Society of America, Greater Cleveland Chapter